Forward San Francisco

Incredible experience. amazing staff. so happy i made the decision to join!

I have nothing but good things to say about my baseline visit. for the first time in my 50+ years on this planet, i finally felt heard by a doctor. forward definitely has my vote for the way healthcare should be managed. as a nurse, i've always told my patients to think of healthcare visits like summarizing a book. the doctor is usually only interested in the current chapter, so in your precious few minutes with the doctor, don't bother summarizing the entire book. focus on the current chapter because that's all they have the time for. but with dr liese, or i'm guessing with any of the forward doctors, i had an opportunity to summarize the entire book, and then revisit key plot twists. it was a pleasure and we identified key actions that i could take to focus on improving my health. thanks, forward, for moving healthcare into the 21st century.

Seamless from start to finish - loved the experience, dr. espiritu was engaged, energetic and empathic - the environment + technology immaculately detailed and purposeful. support team was professional and super friendly. well beyond my expectations, highly highly recommend.

I did a covid test and a week later, my baseline test at forward sf in dec 2020. i'm quite impressed by the quality of care i received. dr. moore was very friendly and patient and knowledgeable and we covered a lot. the nurse, claire, was also quite friendly and professional. the blood sample analysis was lightning fast + i received vaccines within the same visit. overall, i would recommend forward to my friends. i consider this one of my better investments.

Great doctors, perfect service. like no other doctor's office.

I am impressed by the forward experience so far! my appointment began right on time and a full hour was devoted to face-to-face time with dr. moore and assistant, talia - no long wait in the exam room. the baseline visit was intensive and did not feel rushed at any point. communication and updates from the doctor and staff via the app are fantastic. in appointments with my previous primary care physician, after leaving the office, i would forget most of what i was told about my bloodwork. forward's app lists every detail of my visit, blood results, medications, and health plan/goals. i love the 24/7 access to the doctor and staff, and efficiency of the process that does not compromise personal touch and genuine patient care.

Overall good experience. my only pause is that after discussing on the call that we would not do a 23 and me genetics test, forward sent me an email to say my next step would be to do 23 and me test. this makes the process feel "standardized" and that i wasn't heard or the notes weren't taken from the visit. that's somewhat concerning, since health care is most definitely an individualized service. but overall, i will continue and the experience was good.